
25
MAC
250 and
MAC
250
+
Troubleshooting
Problem Probable cause(s) Remedy
One or more of the fixtures
is completely dead.
No power to fixture.
Check that power is switched on and cables are
plugged in.
Primary fuse blown. Replace fuse.
Secondary fuse(s) blown (located on
PCB inside base).
Check fuses on PCB and replace.
Fixtures reset correctly but
all respond erratically or not
at all to the controller.
The controller is not connected. Connect controller.
XLR pin-out of the controller does not
match pin-out of the first fixture on the
link (i.e. signal is reversed).
Install a phase-reversing cable between the
controller and the first fixture on the link.
Fixtures reset correctly but
some respond erratically or
not at all to the controller.
Bad data link connection
Inspect connections and cables. Correct poor
connections. Repair or replace damaged
cables.
Data link not terminated with
120Ω
ter-
mination plug.
Insert termination plug in output jack of the last
fixture on the link.
Incorrect addressing of the fixtures. Check address and protocol settings.
One of the fixtures is defective and dis-
turbs data transmission on the link.
Bypass one fixture at a time until normal opera-
tion is regained: unplug both connectors and
connect them directly together. Have the defec-
tive fixture serviced by a qualified technician.
XLR pin-out on fixtures does not match
(pins 2 and 3 reversed).
Install a phase-reversing cable between the fix-
tures or swap pins 2 and 3 in the fixture that
behaves erratically.
Magnetically indexed effect
resets correctly but wan-
ders after fixture reaches
operating temperature.
Effect wheel or magnetic sensor
requires mechanical adjustment.
Disable effects feedback. Contact Martin techni-
cian for service.
No light and “LERR” error
message displayed.
The ballast and transformer settings do
not match local AC voltage and fre-
quency.
Disconnect fixture. Check ballast and trans-
former settings and correct if necessary.
Lamp missing or blown Disconnect fixture and replace lamp.
Lamp cuts out intermit-
tently.
Fixture is too hot.
Allow fixture to cool.
Reduce ambient room temperature.
Recalibrate temperature sensors.
The ballast and transformer settings do
not match local AC voltage and fre-
quency.
Check ballast and transformer settings and cor-
rect if necessary.
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