
Troubleshooting
47
No light.
Lamp missing or blown.
Disconnect fixture and replace
lamp.
Shutter may be closed. Open the shutter.
Lamp cuts out intermittently or
burns out too quickly.
Fixture is too hot. Allow fixture to cool.
Incorrect power supply setting. Check setting.
Fans or air vents may be
blocked.
Clear/clean air vents and fan.
StE (memory error)
message displayed
The user settings cannot be
read from memory.
Contact service technician.
PAE (pan error time-out)
message displayed
Pan reset switch malfunction. Contact service technician.
TIE (tilt error time-out)
message displayed
Tilt reset switch malfunction. Contact service technician.
CSE (check-sum error)
message displayed
Unsuccessful software upload. See “Installing software”.
Shaky movement during
combined pan/tilt movement
Movement occurs at a
resonant velocity.
Make small adjustment to fade
path or fade time.
Controller has poor DMX
tracking.
Use the speed channel and
avoid controller fading.
Problem Probable cause(s) Remedy
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